Shipping policy

Effective September 18, 2026.

The short version

Order cut-off	4:00 PM MST (UTC−7), Monday through Friday, year-round
Printing time	3-5 business days
Transit time	8-12 business days
Total time to your door	11-17 business days
Shipping cost	$7.95 flat, or free on orders of $60 or more
Ships from	China, direct to your address
Ships to	United States only — all fifty states, the District of Columbia, U.S. territories, and APO, FPO and DPO addresses
Import duties and taxes	Paid by us. You are charged nothing on delivery.
Expedited shipping	Not offered

Where your order ships from

Your shirt is printed to order and dispatched by our production partner in China, and travels from there directly to your address in the United States. That is why delivery takes 11 to 17 business days rather than three.

We state this plainly rather than burying it. We do not describe our shirts as printed or made in the United States, and the phrase “Made in USA” appears nowhere on this site.

Import duties and taxes — you pay nothing on delivery

Import duties and taxes on the shipment are paid by us before the parcel leaves. Your order is delivered to you with nothing owed. No carrier or customs broker will invoice you, and we do not pass any of that cost on after checkout.

The only amounts you pay are the item price, the shipping charge, and any state sales tax — all three shown at checkout before you confirm.

If anyone contacts you demanding a payment to release a Modaven package, contact us before paying anything — support@modavenpteltd.store or +1 305-868-2136. We will identify the shipment and deal with the carrier ourselves.

Shipping rates

Order total	Shipping
Under $60	$7.95
$60 or more	Free

One flat rate, regardless of how many shirts are in the order. The threshold is measured on the total of the items in your cart after any discount is applied. A two-shirt order clears it.

What a business day means here

Business days are Monday through Friday, excluding U.S. federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Weekends and holidays do not count toward printing time or transit time.

Orders placed after 4:00 PM MST are processed the next business day. We do not shift the cut-off for daylight saving, so it is the same clock time all year.

Where we ship, and where we do not

We ship to the United States only. Checkout accepts addresses in all fifty states, the District of Columbia, U.S. territories including Puerto Rico, Guam and the U.S. Virgin Islands, and APO, FPO and DPO military addresses.

We do not ship to any other country, and international addresses cannot be selected at checkout.

Deliveries to Alaska, Hawaii, the territories and military addresses usually land at the far end of the 8-12 business day transit window. The shipping charge is the same wherever you are.

Tracking

You will receive two emails: an order confirmation, and a shipping notification containing your tracking number. The carrier is named in that notification, because our production partner selects the carrier per shipment based on destination.

Tracking typically takes 24-48 hours to begin showing movement after you receive the number, and an international shipment can sit between scans for longer than a domestic one. That does not mean the package is lost. If tracking has not moved after four business days, contact us.

Returns come back to California, not to China

Returns and exchanges go to our returns center at 14200 Central Ave, Chino, CA 91710. We send you a prepaid label, so return shipping costs you nothing and you never ship anything overseas. The full procedure is in the Refund & Returns Policy.

If your order is delayed beyond 30 days

Under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, if we cannot ship your order within 30 days of receiving it, we will contact you, tell you the revised date, and offer you the choice of agreeing to the delay or cancelling for a full refund. If you do not reply to that notice, we will cancel the order and refund you automatically. You do not have to ask.

Lost, stolen, or undelivered packages

Wait 24 hours and check entryways, mailrooms, package lockers, and with anyone else at the address. Most packages marked delivered surface within a day.
Open the tracking and note the exact delivery scan time and location.
Contact us within seven days of that scan with your order number and what you found.
We open a trace with the carrier. Traces normally take 7-10 business days to resolve.
If the package is not recovered, you choose: we reprint and reship at no cost to you, or we refund in full.

We do not ask you to file a police report and we do not tell you to take it up with the carrier yourself. The shipment is our responsibility until it reaches you.

Address accuracy

Please check your shipping address before paying. Once an order enters production the address is locked, and a package delivered to a mistyped address cannot be recovered. If you spot a mistake within 12 hours of ordering, contact us immediately and we will fix it if production has not started.