Terms of service
Effective September 18, 2026.
1. Who you are dealing with
This website, modavenpteltd.store, and the Modaven brand are operated by THE OAK PRINTS HARBOURS LLC, a limited liability company with a business address at 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. In these terms, “we,” “us,” and “Modaven” mean that company. “You” means the person using the site or placing an order.
By browsing this site or placing an order, you agree to these terms. If you do not agree with them, please do not use the site.
2. Eligibility
You must be at least 18 years old, or the age of majority in your state, to place an order. By ordering you confirm that you meet that requirement and that the payment method you use belongs to you or that you have permission to use it.
We sell to customers in the United States only. Orders cannot be placed for delivery outside the United States.
3. Our products are made to order, and shipped from China
Every shirt sold here is printed after you order it, by our production partner in China, and shipped from there directly to your address in the United States. We do not hold finished stock, and we do not print or manufacture in the United States. This has four consequences you should understand before buying.
- Production takes 3-5 business days before anything ships, and transit takes a further 8-12 business days.
- Once a shirt enters production it cannot be cancelled, because it cannot be sold to anyone else.
- Import duties and taxes on the shipment are paid by us. You are charged nothing on delivery.
- Dyed cotton varies between production runs and will not match a screen swatch exactly.
We do not describe our products as “Made in USA,” and we do not name a garment brand or publish fabric specifications for the blank, because we are not in a position to document them on request.
4. Product descriptions and images
We describe our products as accurately as we can, including the specific size and color ranges actually available for each design. Photographs are of the real product. Even so, screens render color differently, and dyed cotton varies from batch to batch, so the shirt you receive may differ slightly in shade from the image you saw.
Measurements are given as guidance. Cut-and-sew garments carry normal manufacturing tolerance.
5. Pricing, tax and duties
All prices are in U.S. dollars and are shown without sales tax. Where your state charges sales tax on this kind of purchase, it is calculated and displayed at checkout before you pay, alongside the shipping charge.
Import duties and taxes on the international shipment are paid by us, not by you. Nothing is added after checkout and nothing is collected on delivery.
We may change prices at any time. The price that applies to your order is the price displayed when you place it.
Occasionally a product may be listed at an incorrect price because of a human or system error. If that happens, we are not obliged to sell at the wrong price. We will contact you before charging you, and you may either confirm the order at the correct price or cancel it for a full refund.
6. When an order becomes a contract
Placing an order is an offer to buy. The order confirmation email is an acknowledgement that we received your offer, not an acceptance of it. A contract is formed only when we send the shipping notification for that order.
We may decline or cancel an order before shipment, including where the item was mispriced, where we cannot verify the billing or shipping details, where the order appears fraudulent, or where the shipping address cannot be served. If we cancel, you are refunded in full.
7. Payment
Payment is taken at checkout through third-party payment providers. We do not receive or store your full card number. Details are set out in our Payment Policy.
8. Shipping and risk of loss
Shipping times, rates, duties, and our handling of lost or stolen packages are set out in the Shipping Policy, which forms part of these terms. Risk of loss stays with us until the package reaches the delivery address; if a package is confirmed lost, we reprint or refund at your choice.
9. Returns and exchanges
Our Refund & Returns Policy forms part of these terms. In summary: 30 days from delivery, for faulty shirts and for changes of mind alike; unworn and unwashed with tags intact; exchanges accepted; no restocking fee; we pay the return shipping with a prepaid label in every case; and returns go to our U.S. returns center in Chino, California, never overseas.
10. Intellectual property
The designs printed on our shirts, along with the site's text, photographs, and layout, are owned by us or used with permission. You may not reproduce, distribute, or create derivative works from them for commercial purposes without our written consent. Buying a shirt gives you the shirt, not a license to the artwork on it.
11. Customer reviews
If and when we publish customer reviews, they will follow the Federal Trade Commission's Rule on the Use of Consumer Reviews and Testimonials. Specifically: we will not write reviews ourselves or have them written on our behalf, we will not buy or incentivize positive reviews, we will not suppress negative reviews that are genuine, and we will not present reviews from unrelated products as if they were about ours.
As of the effective date of these terms, Modaven has published no customer reviews, because we have not yet earned any. Any review section that appears in future will be built from real verified orders.
12. Acceptable use
Do not use this site to break the law, to attempt unauthorized access to our systems or accounts, to scrape content at a rate that degrades the service, to submit false orders, or to upload anything malicious. We may suspend access where we reasonably believe any of that is happening.
13. Third-party links
The site may link to services we do not control, such as payment providers or carrier tracking pages. We are not responsible for their content or their practices, and their own terms and privacy policies apply when you use them.
14. Disclaimer of warranties
Except where the law says otherwise, the site and its content are provided “as is.” We do not warrant that the site will be uninterrupted or error-free. This does not affect any warranty that applies to the goods themselves under your state's law.
15. Limitation of liability
To the extent permitted by law, our total liability arising out of any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses.
Some states do not allow the exclusion or limitation of certain damages. Where your state does not allow it, these limits do not apply to you.
16. Indemnity
You agree to cover our reasonable costs if a third party brings a claim against us because you used the site in breach of these terms or in breach of the law.
17. Copyright complaints
If you believe material on this site infringes your copyright, email support@modavenpteltd.store with: your contact details, identification of the work you say is infringed, the URL of the material in question, a statement that you believe in good faith the use is not authorized, a statement that your notice is accurate and that you are the rights holder or authorized to act for them, and your physical or electronic signature. We will investigate and remove infringing material where a valid notice is received.
18. Governing law and disputes
These terms are governed by the laws of the State of New Mexico, without regard to its conflict-of-laws rules.
If something goes wrong, contact us first. Most problems are resolved that way within a day or two. If a dispute cannot be resolved informally, it may be brought in the state or federal courts of Bernalillo County, New Mexico — but you may also bring a claim in the courts of the state where you live, and nothing here prevents you from bringing a claim in small claims court.
Your rights as a consumer are not affected by this section. Nothing in these terms waives any right you have under the consumer protection laws of your state, and nothing here limits the authority of the Federal Trade Commission or your state Attorney General.
19. Changes to these terms
We may update these terms as the business changes or as the law changes. The version in force for your order is the version published when you placed it. We update the effective date at the top of this page whenever we make a change.
20. Contact
THE OAK PRINTS HARBOURS LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110, United States
Email: support@modavenpteltd.store — answered within 24 business hours
Phone: +1 305-868-2136